The Repair Service Coordinator is responsible for monitoring the repairing process of our aircraft parts with outside vendors. The ideal candidate will be able to communicate effectively with our vendors to place and negotiate orders while ensuring that our orders are expedited promptly and according to deadlines.  

Essential Functions:                                                                                                                 

• Place repair orders for aviation parts with various outside vendors.
• Work closely with outside vendors to ensure the repair orders are completed on time.
• Act as liaison between repair shop, sales team, and customer for proper communication of repair order status.
• Requests for quotations, estimating potential work, formulating proposals, supporting active projects, and all other aspects required to support Sales Team.
• Evaluate and review repair cost estimates from vendors to ensure repair cost is at its lowest as possible. Negotiate with vendors as necessary.
• Plan, coordinate, and communicate with vendors on various project details and statuses.
• Evaluate and review repair work scope from vendors to ensure the repair is done per customer and company requirements.
• Solve problems independently that arise within the repair cycle.
• Prepare and process warranty documentation according to Company guidelines.
• Purchase parts with various vendors when needed to complete repair orders
• Other duties as assigned

Minimum Qualifications, skills, and abilities:

• High School Diploma or Equivalent
• 3+ years of planning & organizing workflow
• Ability to develop strong client relationships and adjust as needed for each customer
• Knowledge of “back-office” computer systems
• Attention to detail
• Strong written and verbal communication skills
• Analytical abilities and aptitude in problem-solving
• Ability to organize and prioritize various tasks and assignments
• Able to thrive in a fast-paced environment while maintaining priorities and meeting deadlines
• Proficiency in Microsoft Word, Excel, and Outlook skills

Preferred Qualifications

• Associate degree in Business Administration or a related field

Travel:

10%

Language:

Ability to read, write, speak and understand English.

Location:  Glendale, AZ